Shipping policy
1. GENERAL INFORMATION
This Shipping Policy applies to orders placed through OxyD0pe®, operated by Sports Nutrition Co. BV.
We ship orders within the European Union using reliable logistics partners and provide tracking information for all shipments.
2. SHIPPING DESTINATIONS
We currently ship to selected European Union countries.
Available shipping destinations and costs are displayed at checkout.
We reserve the right to limit shipping to certain regions or countries based on regulatory or logistical considerations.
3. PROCESSING TIMES
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Orders are typically processed within 1–2 business days
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Orders placed on weekends or public holidays are processed the next business day
Processing time does not include shipping time.
4. DELIVERY TIMES
Estimated delivery times (after dispatch):
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Netherlands & Belgium: 1–3 business days
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Germany: 2–4 business days
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Other EU countries: 3–7 business days
Delivery times are estimates and not guaranteed. Delays caused by carriers, customs, or events beyond our control may occur.
5. SHIPPING COSTS
Shipping costs are calculated at checkout based on:
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Destination
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Order value
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Selected shipping method
Any free shipping thresholds or promotions will be clearly indicated during checkout.
6. TRACKING
Once your order has been shipped, you will receive a confirmation email with tracking information.
7. RISK OF LOSS
Risk of loss and responsibility for the products pass to you once the order has been handed over to the shipping carrier.
8. FAILED OR RETURNED DELIVERIES
If a delivery is returned to us due to an incorrect address or failure to collect the parcel, we reserve the right to:
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Charge additional shipping costs for re-delivery
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Refund the order minus shipping and handling costs
9. QUESTIONS
For shipping-related questions, contact us at:
info@oxydope.com
